Shipping

Where in New Zealand do you deliver?
We deliver nationwide excluding Stewart Island, Chatham Islands and Great Barrier Islands. Unfortunately, we can't deliver to PO Boxes. 
Tue, 19 Jan, 2021 at 3:08 PM
Does my delivery need to be signed for?
Because we're delivering alcohol, your delivery does need to be signed for by someone aged 18 or older.
Tue, 19 Jan, 2021 at 2:13 PM
How are WineFriend deliveries packaged?
Wines are packaged in a bespoke WineFriend case that’s fully recyclable.
Tue, 19 Jan, 2021 at 2:11 PM
Can you deliver to my work?
Yes! In fact, we encourage arranging your delivery to go to your work address to ensure that there is someone aged 18 or older to sign for the delivery.
Tue, 19 Jan, 2021 at 2:13 PM
What days do you deliver?
We aim to deliver subscription cases on a Thursday — just in time for you to enjoy your wine over the weekend!
Tue, 19 Jan, 2021 at 2:14 PM
How do I change my delivery address?
To change your delivery address simply sign in to your account and update your address on the Account Overview tab. Just make sure you do this by midday on ...
Tue, 19 Jan, 2021 at 2:15 PM
What happens if I receive a delivery and one or more bottles of wine are broken?
Our wines are well packaged in sturdy boxes with thick dividers between the bottles. In the unlikely event that you receive a broken bottle, please contact ...
Tue, 19 Jan, 2021 at 2:16 PM
What happens if I'm going away on holiday and don't want a delivery?
If you're going to be away on holiday you can skip a subscription delivery by emailing our customer services team at hello@winefriend.co.nz or calling ...
Tue, 19 Jan, 2021 at 2:25 PM